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Sephora is a visionary marvel retail idea established in France by Dominique Mandonnaud in 1970. Sephora's extraordinary, open-sell climate includes a consistently expanding measure of exemplary and arising brands across a wide scope of item classifications including skincare, cosmetics, scent, body and hair care, notwithstanding Sephora's own confidential mark.
The mission at Sephora is to make a delight shopping experience for all ladies and motivate them to act naturally unbounded. At Sephora, their variety and consideration mission is to build constantly comprehensive conditions for clients as well as workers. With Sephora's assortment of magnificence, skincare and hair care items, there could be no more excellent spot you'd need to shop as you'll find everything in one go.
Sephora has turned into a strong stunner presence in nations all over the planet because of their collection of renowned items in each class, fantastic help from magnificence specialists, and simple and creative approaches to shopping. With the Sephora deal assortment you can purchase something else for less, yet be certain that you're getting an incentive for cash. Sephora keeps on giving a combination of brands that deal clean excellence and skincare items.
Considered as a stunner pioneer, Sephora is a web-based magnificence retailer that offers a broad scope of premium excellence brands and items. The magnificence brand which is continually developing gives its clients quality client care and a rising measure of exemplary and arising excellence brands. Sephora tries to offer clients unquestionably the most incredible in classes that incorporate cosmetics, skincare and aroma.
Possessed by LVMH Moët Hennessy Louis Vuitton, the world's driving extravagance merchandise bunch, Sephora is exceptionally viewed as a marvel pioneer, because of its unrivalled collection of esteem items, unprejudiced help from specialists, intuitive shopping climate, problematic soul and consistent development.
Sephora works roughly 1,900 stores in 29 nations around the world, with an extending base of north of 200 stores across the Asia Pacific area including Australia, China, Singapore, Malaysia, Thailand, Indonesia and India.
Today, Sephora isn't just the main chain of scent and beauty care products stores in France, yet additionally a strong delight presence in nations all over the planet.
SEPHORA Hong Kong Contact Information
If you wish to contact Sephora, you can contact them easily through following channels -
DM on Messenger
If you wish you can DM Sephora on Facebook. Click Sephora Facebook page, and you’ll be guided to write your inquiry.
You can call Sephora at 1-877-737-4672, and they will be happy to assist you.
Store Locations: You can visit Sephora at following locations-
K11 Art Mall
Shop B216, K11 Art Mall, 18 Hanoi Road, TsimShaTsui, Kowloon, Hong Kong
Phone: (852) 3468 2103
Mon to Thu: 11am - 9pm
Fri to Sun: 11am - 10pm
Services Available: Benefit Brow Bar
Winds or House
Shop Nos. G21-G23 & G25 on the Ground Floor, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
Phone: (852) 3153 2783
Mon to Sun: 12pm - 10pm
Services Available: Sephora Makeup Services, Benefit Brow Bar
ifc mall (FLAGSHIP)
Shop 1073-75 on Podium Level 1 of ifc Mall, 8 Finance Street, Central Hong Kong
Phone: (852) 3168 4088
Mon to Sun: 10am - 9pm
Services Available: Sephora Makeup Services, Benefit Brow Bar
SEPHORA Hong Kong Payment Methods
You can use following payment methods in order to make payments.
SEPHORA Shipping & Delivery Information
Sephora uses standard shipping for its order -
$8 if orders are upto$49.99 and below. There is zero fee if you have orders$50 and more than that.
Shipping and Delivery usually takes 6-9 working days.
Delivery timings are based upon the orders placed before 12pm SGT.
Shipping and Delivery fees may apply if your minimum purchase order falls below $50 after discounts.
Shipping and Delivery may take additional time during sale periods, holidays, and unforeseen conditions such as extreme weather events.
Delivery is only obtainable on weekdays (excluding Hong Kong Public Holidays).
SEPHORA Hong Kong Cancellation & Refund Policy
Sephora considers returns and exchanges in the event that you've adjusted your perspective on an item. This applies to on the web and in-store returns. All profits and trades because of progress of brain are dependent upon a 30-day return and trade strategy upon receipt of request, dependent upon the accompanying agreements:
Thing should be in its unique buy condition - bundling should be unopened, unused, plain and not ruined in any way.
Things bought as a feature of a set or a multi-thing pack should be returned all in all set.
This merchandise exchange doesn't make a difference to things, which have been expressed as non-replaceable or non-returnable.
For online orders, transporting costs related with the arrival of the item won't be covered by Sephora.
How would I return a web-based buy?
You can reach out to their Customer Service here and remember the accompanying subtleties for your enquiry:
- Request Number,
- Name of the Item, and
- Justification for return
Imagine a scenario where my thing was absent, mistaken, harmed, or flawed.
On the off chance that this occurs, if it's not too much trouble, fill their webform here and select the issue as 'Missing Item', 'Wrong Item', or 'Harmed/Expired Item'. Kindly likewise remember the accompanying subtleties for your structure:
- Picture of the Item/Parcel(s) got
- Name of Item
- Request Number
How to Use SEPHORA Hong Kong Promo Code
Using promo code is simple and easy, you needn't spend hours of searching the code or no need of any technical knowledge! With their simple method you can use your favourite promo on your deal.
• Search for the Sephora
• You will see lot of deals on the page
• Click on “Get the Deal” or “Get the Code” button
• Your deal will be activated and you’ll be redirected to Store’s Website.
• Or you can copy the discount code visible on MyFirstDiscount.com
• Add products to your shopping cart.
• Proceed to the checkout.
• Create an account if required.
• Do the payment and that’s it.
Enter the coupon code at the payment screen (if required).
Best Sellers of SEPHORA This Year
Plaisir Box Highlighter
Silk Lash Collection
Tarteist™ PRO False Eyelashes - Heartbreaker
Defined &Volumized Brow Kit
Anastasia Beverly Hills
Magnetic Effortless Lashes
Mercury Retrograde Eyeshadow Palette
Vitamin C Serum
My Daily Dose OfArmour Serum
Man Wood Neroli Eau De Parfum
Brightening - Eye Cream
Brightening - Eye Cream
Radiance Face Oil
Toasted Eyeshadow Palette
Sticky Tack Lash Glue
Sunrise Eyeshadow Palette
Lumious Hair Spray - Extra Strong
Bronze Eyeshadow Palette
Reasons to shop at SEPHORA
Secure payment methods
Free samples with every purchase
Variety of beauty brands
Use the Sephora app to shop
Online exclusive specials
What are the services they offer?
Sephora offer an assortment of excellence administrations in their stores albeit the menu differs by area.
How will Sephora will connect you for the Virtual Consultation Service?
A Zoom link will be shared with you in your confirmation email.
Can I bring my own brushes/tools in an appointment?
Beauty Advisors are not permitted to utilize any brushes, devices or items brought into the store by a client. Notwithstanding, clients might buy their own brushes, instruments or items to be utilized during the help.
How many samples Sephora gives for free?
With each internet based request you can choose two samples for nothing. You can see the examples accessible by visiting the Pick Your Free Samples segment of the Beauty Offers page or by tapping the connection to choose your examples in the container.
How many Gift Cards can I redeem at a time?
You might reclaim up to two Gift Cards, eGift Cards or potentially eGift Certificates per online request and you might recover up to ten Gift Cards, eGift Cards, as well as eGift Certificates per online request by reaching Customer Service at 1-877-SEPHORA.
Can I make changes to or cancel my order?
Sadly, when you effectively make a request, they're not ready to roll out any further improvements like delivery technique overhauls or change in amounts for your excellence pull. As Sephora isn't at risk for substitutes or discounts for packages that have been conveyed to wrong locations gave, they generally recommend exploring your sack and delivery subtleties before you look at!
What if, I not available to receive my parcel upon delivery?
Contingent upon the dispatch, your conveyance might be rescheduled to the following working day or you will get a call/SMS from their messenger accomplice for a reworking.
What do I do if I had an allergic reaction?
On the off chance that you've encountered an unfavorably susceptible response to one of their items, kindly reach out to their Customer Service Team.
Your feedback will assist them with imparting to the brand in question and track down a proper arrangement! In your message to their Customer Service Team, if it's not too much trouble, include:
- Your request number/name of the store the thing was bought from;
- The complete name of the item that caused an unfavorably susceptible response; and
- A definite depiction of the side effects experienced
Their Customer Service Team may likewise request:
- A full view photograph of your store receipt (if pertinent);
- Photographs of the item; and
- Photographs of the impacted region
Since various skin types and conditions might respond distinctively to a specific item, they generally recommend inspecting the recorded elements of items to assist you recognize any awareness with specific fixings.