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Since its launch in June 2000, NET‑A‑PORTER has delivered unimaginable style for unbelievable ladies. With more than 800 of the world's most sought after originator brands, including Gucci, Chloe, Balenciaga, Saint Laurent, Isabel Marant, Prada, and Stella McCartney, 200 expert excellence brands, and fresh debuts nearby three times each week, NET‑A‑PORTER is the world's chief extravagance style objective.
A trailblazer of development, NET‑A‑PORTER delivers a definitive curation of item and content through its sites, shopping applications and the universe of PORTER, addressing a month to month crowd of north of 6 million by means of a worldwide, multi-channel environment and giving a consistent shopping experience across versatile, tablet and work area.
NET‑A‑PORTER likewise support unmatched client care, with express overall shipping to in excess of 170 nations (counting same-day delivery to Manhattan, London and Hong Kong SAR, China, in addition to 24 hour delivery to the UK, THEM, Germany, France, Australia and Singapore), signature extravagant bundling, simple returns and multi-lingual Customer Care and Personal Shopping groups that are accessible day in and day out, 365 days every year.
Settled in the UK, Net-A-Porter is one of the main web-based stages that has been offering excellent style wear items and extras at a reasonable cost all through numerous nations. Starting from the start, Net-A-Porter has been making it simple for you to find the right embellishments wear from many top brands like Gucci, Chloe, Balenciaga, Saint Laurent, Isabel Marant, and some more. Whether you are looking for a shoe, gems, wear or some other things connected with style, Net-A-Porter has the ideal you really want.
Net-A-Porter has been in this business for north of 20 years acquiring all the fundamental experience and information which they have been using to offer you such items which you can be happy with. Their group comprises of a gathering of cheeky ladies with a genuine pioneering soul who are stylish and pattern drove as well as care about their clients as well as their internet shopping experience. Net-A-Porter has and will continuously be there to assist you with acquiring the right certainty you want with regards to form.
Net-A-Porter HK Contact Information
If you wish to contact Net-A-Porter, you can contact them easily through following channels -
DM on Messenger
DM Net-A-Porter on Facebook: Net-A-Porter Facebook page, and you’ll be guided to write your inquiry.
Send an email
Give Net-A-Porter a call at +852 5808 1362 or +44 330 022 5700, and they will be pleased to help.
Net-A-Porter HK Payment Methods
You can use following payment methods in order to make payments.
Net-A-Porter Shipping &Delivery Information
Premier Daytime: 90 HKD
Delivery between 12:00pm-5:00pm, seven days per week
Put in your request by 10:00am for same-day administration in Hong Kong
Designated 2-hour delivery window
Select a named date for delivery as long as seven days ahead of time
Premier Evening: 90 HKD
Delivery between 5:00pm-9:00pm, (Monday to Friday)
Submit your request by 2:00pm for same-day administration in Hong Kong
Distributed 2-hour delivery window
Select a designated date for delivery as long as seven days ahead of time
Next-Day: 50 HKD
Order by 5:30pm to accept your buy next work day
Delivery between 9:00am-5:00pm, Monday to Friday
Please note, buys made after 5:30pm on Friday and during the end of the week will show up the next Tuesday
DHL On Demand Delivery
Net-A-Porter's shipping accomplice, DHL, offers you the adaptability to make changes to your delivery while it's headed to you utilizing DHL On-Demand Delivery (ODD). Whether you want to plan a delivery for one more day or eliminate the mark prerequisite, ODD makes it simple for you.
When your order has left Net-A-Porter and is with DHL, they will reach you by means of SMS as well as email to tell you when to anticipate the delivery. On the off chance that ODD is accessible in your area, this message will likewise contain a connection to the ODD site. All you want is your tracking (shipment waybill) number.
The following are a couple of choices you can choose to tweak your delivery:
Schedule Your Delivery
In the event that your assessed delivery date sometimes falls short for, you have the choice to choose one more date inside 5 working days.
Where accessible, you'll likewise have the option to choose a coordinated window to accept your order.
On the off chance that you'd don't really want to finish paperwork for your delivery, you can eliminate the mark necessity.
Please note that on the off chance that you decide to eliminate this, Net-A-Porter and DHL can't be considered liable for any deficit or damage that might happen once your order has been delivered.
Leave With A Neighbour
Request for your order to be left with your neighbor by giving DHL their home number and any further guidelines.
Please note that assuming you select this choice, Net-A-Porter and DHL can't be considered liable for any shortfall or damage that might happen once your order has been delivered.
Collection from a DHL Service Point
In the event that you will not be in for your delivery, you can decide to get this from DHL Service Point.
DHL ODD will show you the closest DHL Service Points, so you can choose which one turns out best for you. They'll then, at that point, reach you to tell you when it's prepared to gather and how lengthy you need to get your delivery. Please note that in the event that the bundle isn't gathered inside this time span, it'll be sent back to the DHL terminal.
To gather your bundle from a DHL Service Point you'll have to bring two types of ID:
A visual ID (for example visa or driving permit)
Your email/SMS warning from DHL
Still holiday? You can request DHL to hold your delivery for up to 30 schedule days for you.
Where accessible, you'll likewise have the option to choose a coordinated window to accept your delivery.
Taxes and Duties
Expenses and obligations are determined by your shipping objective and organized on the Order Summary page. Ensure you select your area to see the right neighborhood market estimating, delivery times and shipping costs.
They ship to most areas on a DDP (Delivery Duty Paid) premise, and that implies that all significant import expenses and obligations will be remembered for the item cost.
They can't deliver to PO boxes or sending addresses (counting Aramex addresses).
Net-A-Porter HK Cancellation & Refund Policy
All items should be returned in a new and unused state, in wonderful condition, with all defensive materials set up and the Net-A-Porter and creator labels connected to them (if pertinent). This incorporates all bundling, adornments and credibility cards/dust packs. They save the right not to acknowledge any return on the off chance that the item gives indications of wear or has been involved or adjusted from its unique condition in any capacity or, as another option, may lessen how much any material refund or exchange appropriately.
Exchanges and Returns
Trading or returning a thing couldn't be simpler. Give your buy a shot in the solace of your own home and let them in on straight away in the event that you'd like an alternate size or a refund and they'll gather from your home, work or an elective location.
You have 28 days from accepting your order to:
Make your exchange or return in your Net-A-Porter account
Book your free assortment
Send your buy back to them
Things should be returned to them unused with all Net-A-Porter labels and originator marks actually joined. Returns that don't meet their strategy will be sent back to you.
Need A Different Size?
There's no expense to exchange your buy, despite the fact that assuming you're based external the THEM, charges and obligations are relevant. On the off chance that you wish to attempt another style, just return it for a store credit refund and buy the new thing independently.
Receiving a refund
You can decide to accept your refund either as store credit to your Net-A-Porter account or back to the first payment method.
In the event that your order has been shipped off an objective inside the THEM or Canada, all business duties will be refunded. Outside the THEM and Canada, customs obligations and deals charges are non-refundable through Net-A-Porter. In any case, you might have the option to recuperate these by reaching your nearby traditions department or by recruiting a traditions merchant.
Please note that refunds can require up to 10 working days to show on your account because of shifting handling times between payment suppliers.
How to Use Net-A-Porter HK Promo Code
Using promo code is simple and easy, you needn't spend hours of searching the code or no need of any technical knowledge! With their simple method you can use your favourite promo on your deal.
• Search for the Net-A-Porter
• You will see lot of deals on the page
• Click on “Get the Deal” or “Get the Code” button
• Your deal will be activated and you’ll be redirected to Store’s Website.
• Or you can copy the discount code visible on MyFirstDiscount.com
• Add products to your shopping cart.
• Proceed to the checkout.
• Create an account if required.
• Do the payment and that’s it.
Enter the coupon code at the payment screen (if required).
Popular Brands of Net-A-Porter
Why buy from Net-A-Porter
Attentive customer service
Big Popular Brands
Do I need an account to place an order?
You can shop without creating an account.
Can I amend or cancel an item from my order?
Contingent upon the situation with your order, dropping a thing or change it to an alternate size might be conceivable. Please note, Net-A-Porter can't consolidate or add a thing to a current order.
How can I redeem an existing Gift Card?
In the event that you really want to reclaim a Gift Card, please contact Net-A-Porter's Customer Care group for assist with submitting your request.
Why are some items marked as final sale?
Aroma, nail clean, and sprayers can't be exchanged or returned because of transport limitations.
During their deal, items set apart as Further 20% can't be exchanged or returned.